Changing Your Primary Care Physician (PCP)

You will receive or have your healthcare services arranged by your PCP. Our PCPs include doctors trained in family practice, internal medicine, and pediatrics. When you joined GlobalHealth, you and your family members chose a PCP or were assigned a PCP if one was not selected during enrollment.

If you want to change your PCP, contact GlobalHealth's Customer Service Department at 1-405-280-5600 (local), 1-877-280-5600 (toll free) or 1-800-522-8506 (TTY/TDD/Voice), Monday - Friday 8 am - 5 pm (CST). The change will be effective the first of the next month if you call by the 20th of the current month. If you call after the 20th of the month, your change will be effective the first day of the second month following your request.

GlobalHealth believes the relationship between patient and physician is an important one. It develops over time, as trust and familiarity grow. Your doctor will manage all of your healthcare needs to see that you receive a treatment plan that's best for you. Your PRIMARY CARE PHYSICIAN is responsible for all of your treatment, including referrals to specialists.

We recommend against changing Primary Care Physician if one or more of the following circumstances exist:

• The change could have an adverse effect on the quality of your healthcare.

• If you are an organ transplant candidate.

• If you have an unstable, acute medical condition for which you are receiving active medical care.

• If you are in your third trimester of your pregnancy.